Accessibility
Designed for every renter.
OnePlace™ is committed to making rental discovery accessible to everyone, regardless of ability.
Our Standard
OnePlace strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. This includes meaningful color contrast, keyboard navigation, semantic structure, descriptive alt text, and accessible forms and controls.
Ongoing Improvement
Accessibility is not a one-time project. We audit the platform regularly, train our team, and ship improvements continuously. As we expand listings, neighborhoods, and concierge tools, accessibility remains a first-class requirement.
Need Help or Found a Barrier?
If you experience difficulty accessing any part of OnePlace, or if you would like rental information provided in an alternative format, please contact us:
- Email: accessibility@oneplace.nyc
- Phone / SMS: +1 (917) 555-0123
We aim to respond to accessibility inquiries within two business days.